FAQs

Thank you for your interest in a session with Lightspot Photography!

  • What Areas do I serve?

    Happily serving South Bay Area and surrenders: Palo Alto, Menlo Park, Mountain View, Cupertino, Sunnyvale, Santa Clara, Saratoga, San Jose, Milpitas, a small travel fee may apply for private events sessions that take place outside of 15-mile radius of 94086.

  • Where the Outdoor sessions will take place?

    Totally Depends on the landscape you're looking for .) For Example; The Dessert Garden in Stanford, Natural Bridges in Santa Cruz, Foothills Natural Preserve in Los Altos, Shoreline or Alviso.. Will email a list of places for you to choose from.

  • When to book?

    Sessions typically book 2-3 months in advance, so booking EARLY is highly recommended! 
    I do often have last minute openings, so feel free to inquire at anytime.* Pricing is for weekday sessions (Monday through Friday). Add $50 for weekend/holiday

    The turnaround time is 2-3 weeks if not sooner.

    As soon as your images are ready to be viewed (around 1 week after photoshoot) you will receive a link to an online gallery where your non-retouch-images can be viewed, you will need to choose your favorites images for retouch,

    After you’re completed marking your favorites images in your online gallery, you will receive your photo released with favorite chosen images ready to download/Share/Print ( this will final retouch link will take around 2 weeks time after your I received your favorite list)

    * If you need to receive your images sooner, this can be accommodated for an additional fee, advance booking is recommended.

  • Can I share my Photo Gallery?

    Your online gallery can be shared with friends & family via email or text and have a 3 weeks expiration time after you receive the link with photo release ( you will have 3 weeks to download your digital images)

  • What do I wear for my Portrait session?

    Every family has a character which is made from the personality of each member, .so please wear something that you feel comfortable and confident in. I will be using a variety of different poses - so wearing something you feel comfortable walking, sitting, a lying down in is important.

  • How can I make my kids to smile?

    Each member of the family is unique and we cannot expect the little ones to behave like the adults in front of the camera, this makes family photography challenging as you need to take the perfect picture of each family member to ensure that the overall photograph comes out perfectly. As a mother of 4 kiddos I understand how to make your little ones comfortable and bring the best out of them in front of the camera, they will be perfect :)

  • What is included with my package?

    All sessions include high resolution Retouch Edited images via digital download, with high print Quality, with a live gallery and shareable link.

  • Pricing Details/Fees/Cancelations

    A Non-refundable $50 booking deposit via Palpal/Venmo is required to guarantee your session date.

    A 50% deposit is required 3 days before your photo session, the Final balance is due on the day of the session.

    Last minute/same day cancelations are not acceptable, No refunds. You need to contact me within 48 hours before your date to reschedule a new session to keep your balance. Cancelations will be only occur due extreme weather conditions, so rain or shine i’m in!